Frequently Asked Questions:
What is Direct Primary Care or “DPC”?
Direct Primary Care is a fast growing membership model of primary care that puts patients first. We contract directly with patients to provide primary care services in our office. We charge a low monthly fee for membership and because we do not bill insurance for our services, we can eliminate a lot of the red tape that restricts traditional practices. This allows us to provide affordable, personalized and transparent care for our patients.
What is included in the membership at Impact Health Direct Primary Care?
For a low, flat monthly fee, you get primary care office visits with no copays, direct access to your physician by phone, email, or video chat, same day or next day visits, extended, relaxed office visits, and access to discounts on labs, pathology, and imaging. For more information see our member benefits page.
Is Impact Health DPC considered health insurance?
No, we are not considered health insurance.
Does Impact Health DPC accept health insurance?
No, we do not accept health insurance. This is how we keep our costs low.
As a patient of Impact Health DPC, will I still need health insurance?
Yes. We recommend our patients continue to carry health insurance for services not covered by our membership (such as emergencies, hospitalization, surgery, diagnostics, referral to a specialist, etc).
If I have Medicare, can I still join Impact Health DPC?
Unfortunately, we are not able to see Medicare patients at this time. However, if you have Medicare and are interested in our practice, please contact us so that we can notify you when this changes.
What happens if I need to go to the hospital or need to see a specialist?
The Impact Health DPC membership does not include hospitalization or specialist care. In the instances that a patient does require hospitalization, we are happy to communicate with your hospital team and help coordinate follow up. If a patient needs to see a specialist, we are happy to help coordinate that care as well.